White Plains apartment residents still unhappy with persisting elevator problems
Residents at a White Plains apartment complex say they continue to be fed up with the ongoing problems with the building’s elevators.
On Thursday, one of the two elevators at the 86 DeKalb Ave. building which has been in commission for the past several months, went out for hours. This latest incident came after one of the elevators returned to commission.
Fire and police officials had to come and physically break open a locked community room in the lobby to allow residents to use the bathroom inside.
"The elevator on the left has been out since November,” said resident Thomas Harris. “One working elevator for the past six months. And now this one continues to go out because it’s being used so much."
The complex, which holds 200 units and runs 12 stories, has elderly people living on the 11th and 12th floors.
“These people have doctor’s visits and things like that that they have to go to daily,” added Harris. “And when things like this happen, they can’t leave their apartment, because they can’t get downstairs, or vice versa. When they come back from the doctor now, they are stuck here in the lobby all night."
"It's disturbing a little bit sometimes, you can find piss and feces in the building,” said fellow resident Wolford Johnson.
News 12 reached out to Winn Residential -- the management agency for the complex – but they have not returned comment.
The organization has been fielding calls about the elevator at the complex for weeks.