Slack kicks off 2021 with a global outage

Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from the New Year's holiday.

Associated Press

Jan 4, 2021, 8:38 PM

Updated 1,299 days ago

Share:

Slack kicks off 2021 with a global outage
Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from the New Year's holiday.
It's the latest tech glitch to show how disruptive technical difficulties can be when millions of people are depending on just a few services to work and go to school from home during the pandemic.
The company stopped releasing its daily user count after topping 12 million last year.
"Our team is currently investigating and we're sorry for any troubles this may be causing," Slack said in a prepared statement.
The outage began around 10 a.m. Eastern time and disrupted service in the U.S., Germany, India, the U.K., Japan and elsewhere. At 12:30 p.m., service was still sporadic and Slack said the outage was ongoing, but that some users may begin to see improvement. Slack said that people should check https://status.slack.com for updates. Most issues were resolved by 3 p.m. on Monday afternoon.
Internet service outages are not uncommon, are usually resolved relatively swiftly and are only rarely the result of hacking or other intentional mischief. Google went down briefly in December, with people in several countries briefly unable to access their Gmail accounts, watch YouTube videos or get to their online documents during an outage Monday. In August, Zoom went down briefly just as many students were beginning the school year at home. And in September, Microsoft services had an outage that lasted for five hours.
Full Coverage: Technology
More complaints rolled in as the sun hit the West coast and there were still outages four hours after it began in New York City.
The outage comes about a month after Salesforce.com said it would acquire Slack for $27.7 billion. The companies hope to be better able to compete against Microsoft, which is a threat to both of them.
Slack is being acquired by Salesforce.com for $27.7 billion. The deal is aimed at giving the two companies a better shot at competing against longtime industry powerhouse Microsoft.
Microsoft Teams is a direct competitor to Slack and it is a software giant that competes with Salesforce.


More from News 12
1:40
Lithium-ion battery fire blamed for closure of Newburgh tailor shop

Lithium-ion battery fire blamed for closure of Newburgh tailor shop

2:08
Sunny skies and warm temps for Saturday in the Hudson Valley

Sunny skies and warm temps for Saturday in the Hudson Valley

0:38
Multimillion-dollar transformation on the way for sections of Hudson Valley

Multimillion-dollar transformation on the way for sections of Hudson Valley

0:32
Veteran firefighter who suffered stroke receives warm welcome home

Veteran firefighter who suffered stroke receives warm welcome home

0:17
Yorktown police sergeant celebrates final walkout following 2 decades of service

Yorktown police sergeant celebrates final walkout following 2 decades of service

0:52
Slate Hill family of 5 loses home in afternoon blaze

Slate Hill family of 5 loses home in afternoon blaze

0:37
2 people charged in Middletown narcotics; firearms bust

2 people charged in Middletown narcotics; firearms bust

1:30
Motorcycle, van crash in Greenburgh causes serious injuries

Motorcycle, van crash in Greenburgh causes serious injuries

0:56
News 12 probes mystery cloud traced to Orange County & seen throughout tri-state area

News 12 probes mystery cloud traced to Orange County & seen throughout tri-state area

1:02
Hillcrest Fire Department receives 2,000 cans of drinking water, courtesy of Anheuser-Busch

Hillcrest Fire Department receives 2,000 cans of drinking water, courtesy of Anheuser-Busch

1:37
Storm Watch Team Meteorologist Skyler Harman strikes down lightning myths

Storm Watch Team Meteorologist Skyler Harman strikes down lightning myths

2:33
Can swimming become dangerous due to extremely high water surface temperatures?

Can swimming become dangerous due to extremely high water surface temperatures?

0:32
NYC officials: Westchester caseworker’s death ruled a homicide

NYC officials: Westchester caseworker’s death ruled a homicide

0:40
State, federal lawmakers introduce legislation to shorten funding gap for World Trade Center Health Program

State, federal lawmakers introduce legislation to shorten funding gap for World Trade Center Health Program

0:34
Ex Frito-Lay employee files defamation lawsuit against PepsiCo claiming he invented ‘Flamin’ Hot Cheetos

Ex Frito-Lay employee files defamation lawsuit against PepsiCo claiming he invented ‘Flamin’ Hot Cheetos

0:40
Executive orders still in place preventing Rockland County and Orange County hotels from converting into migrant shelters

Executive orders still in place preventing Rockland County and Orange County hotels from converting into migrant shelters

0:54
Headlines: Drug ring prison sentence, Newburgh felony charge, uptick in car thefts in Briarcliff Manor

Headlines: Drug ring prison sentence, Newburgh felony charge, uptick in car thefts in Briarcliff Manor

0:20
Man sentence to 10 years in prison for running Orange County drug ring

Man sentence to 10 years in prison for running Orange County drug ring

1:18
Town of Wallkill propose noise ordinances at Orange County fairgrounds

Town of Wallkill propose noise ordinances at Orange County fairgrounds

0:34
Finger in salad lawsuit against Chop’t discontinued

Finger in salad lawsuit against Chop’t discontinued