Slack kicks off 2021 with a global outage

Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from the New Year's holiday.

Associated Press

Jan 4, 2021, 8:38 PM

Updated 1,255 days ago

Share:

Slack kicks off 2021 with a global outage
Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from the New Year's holiday.
It's the latest tech glitch to show how disruptive technical difficulties can be when millions of people are depending on just a few services to work and go to school from home during the pandemic.
The company stopped releasing its daily user count after topping 12 million last year.
"Our team is currently investigating and we're sorry for any troubles this may be causing," Slack said in a prepared statement.
The outage began around 10 a.m. Eastern time and disrupted service in the U.S., Germany, India, the U.K., Japan and elsewhere. At 12:30 p.m., service was still sporadic and Slack said the outage was ongoing, but that some users may begin to see improvement. Slack said that people should check https://status.slack.com for updates. Most issues were resolved by 3 p.m. on Monday afternoon.
Internet service outages are not uncommon, are usually resolved relatively swiftly and are only rarely the result of hacking or other intentional mischief. Google went down briefly in December, with people in several countries briefly unable to access their Gmail accounts, watch YouTube videos or get to their online documents during an outage Monday. In August, Zoom went down briefly just as many students were beginning the school year at home. And in September, Microsoft services had an outage that lasted for five hours.
Full Coverage: Technology
More complaints rolled in as the sun hit the West coast and there were still outages four hours after it began in New York City.
The outage comes about a month after Salesforce.com said it would acquire Slack for $27.7 billion. The companies hope to be better able to compete against Microsoft, which is a threat to both of them.
Slack is being acquired by Salesforce.com for $27.7 billion. The deal is aimed at giving the two companies a better shot at competing against longtime industry powerhouse Microsoft.
Microsoft Teams is a direct competitor to Slack and it is a software giant that competes with Salesforce.


More from News 12
1:43
Officials: Serious cybersecurity attack holds data, operations in City of Newburgh at ransom

Officials: Serious cybersecurity attack holds data, operations in City of Newburgh at ransom

1:23
Sunny, muggy Thursday in the Hudson Valley; storms possible Friday

Sunny, muggy Thursday in the Hudson Valley; storms possible Friday

1:36
Toddler from New Square expected to recover after being hit by van

Toddler from New Square expected to recover after being hit by van

0:37
Teen who died in Harrison parking garage fall remembered at prayer service

Teen who died in Harrison parking garage fall remembered at prayer service

1:45
Westchester hires flood mitigation director to tackle escalating issue

Westchester hires flood mitigation director to tackle escalating issue

1:50
Fishkill opens new pickleball courts, plans more as craze takes hold

Fishkill opens new pickleball courts, plans more as craze takes hold

0:44
Putnam County brothers convicted in charges stemming from Jan. 6 Capitol riot

Putnam County brothers convicted in charges stemming from Jan. 6 Capitol riot

1:28
NYPD: 37-year-old woman from Mount Vernon fatally slashed in the neck in Williamsbridge; suspect arrested

NYPD: 37-year-old woman from Mount Vernon fatally slashed in the neck in Williamsbridge; suspect arrested

0:23
News 12's Blaise Gomez voted Best of Hudson Valley magazine's 'Best News Anchor' for second year in a row

News 12's Blaise Gomez voted Best of Hudson Valley magazine's 'Best News Anchor' for second year in a row

0:46
Police seek help finding missing woman with autism in Hartsdale

Police seek help finding missing woman with autism in Hartsdale

1:10
Headlines: Murder suspect arrested, burglary arrest in Mamaroneck, drug and weapons charges in Newburgh

Headlines: Murder suspect arrested, burglary arrest in Mamaroneck, drug and weapons charges in Newburgh

0:30
Transit Alert: Bee-Line Bus service changes coming Monday

Transit Alert: Bee-Line Bus service changes coming Monday

0:17
Firefighters quickly extinguish blaze in Mount Vernon building

Firefighters quickly extinguish blaze in Mount Vernon building

0:24
5th graders at Montgomery Elementary School ‘DARE Aware’ after fun kickball game

5th graders at Montgomery Elementary School ‘DARE Aware’ after fun kickball game

2:15
New York launches Mobile ID to digitize driver’s licenses, non-driver IDs. Here’s how to get it.

New York launches Mobile ID to digitize driver’s licenses, non-driver IDs. Here’s how to get it.

0:37
Dog fight! Joey Chestnut out of July 4 hot dog eating contest due to deal with rival brand

Dog fight! Joey Chestnut out of July 4 hot dog eating contest due to deal with rival brand

2:28
India defeats USA in last Nassau Cricket World Cup match

India defeats USA in last Nassau Cricket World Cup match

1:28
Garden Guide: This is why your plants are blooming better than usual this year

Garden Guide: This is why your plants are blooming better than usual this year

1:20
City of Yonkers adopts 2024-2025 budget that includes property tax increase

City of Yonkers adopts 2024-2025 budget that includes property tax increase

2:06
Kingston tenants call for rent freeze

Kingston tenants call for rent freeze