Macy's customers overcharged due to computer glitch

Macy's customers overcharged due to computer glitch

Customers who shopped at Macy?s in Westchester and the Hudson Valley the Saturday before Christmas may have been charged twice because of a computer glitch, according to a company spokesperson.
The malfunction affected shoppers who made purchases with their debit cards between 1:00 p.m. and 2:45 p.m. on Dec. 20 in Macy?s stores throughout the region, and also in several other states in the central and eastern parts of the country.
A Macy?s representative says the company has since corrected the problem and contacted the banks of customers who were accidentally double billed.
People who believe they were overcharged are urged to obtain a copy of their bank statement and contact Macy's.