Residents at Park Place Towers in Peekskill say they have been without consistent heat and hot water for weeks as problems continue during one of the harshest stretches of winter.

“As of this morning, we have hot water. I personally have hot water,” Sabina Flagg told News 12. “The heat is still not running in most of the units. We are being told that you might have to bleed lines for the heat to work.”

Tenants say the building has experienced fluctuating heat and hot water for more than 10 days, forcing many to rely on space heaters to keep their apartments livable. One resident said rusty water burst through her apartment when pressure was released from the system, damaging ceilings and walls.

The building’s landlord, BNS I LLC, installed a temporary boiler that came online this week. Some residents say hot water has returned, but heat is still not reaching most units. Management has told residents they may need to bleed lines to restore heat.

In a statement to News 12, BNS I said:

While space heaters were distributed, tenants say they worry about blown circuits and rising electric bills. Peekskill City Manager Matt Alexander, who attended a resident meeting, said the city has cited the property with violations and called the situation unacceptable.

For many residents, frustration remains high as they continue waiting for consistent heat during dangerously cold conditions.