Guide: Here’s how to protect yourself from fraudsters claiming there’s an issue with your SSN

Have you ever gotten a call claiming that there's a problem with your Social Security number or account? It could be a scam!

Sandrina Rodrigues

Jul 5, 2023, 8:30 AM

Updated 287 days ago

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Have you ever gotten a call claiming that there's a problem with your Social Security number or account? It could be a scam! 
If there is a problem, the Social Security Administration (SSA) says it will mail you a letter. Generally, it will only contact you if you have requested a call or have ongoing business with them.
The SSA says the latest scam trick of using robocalls or live callers has increased, with fraudsters pretending to be government employees and claiming there is identity theft or another problem with one’s number, account, or benefits.
According to the SSA, below is what you should look out for to protect yourself from these scams:

1. SSA WILL NEVER

SSA employees will never threaten you. Suspend your SSN. Demand immediate payment. Require payment by cash, gift card, pre-paid debit card, internet currency, or wire transfer. Ask for gift card numbers over the phone or to wire or mail cash. Ask for personal details or banking information to give you a Cost-of-Living Adjustment (COLA).

2. REPORT THE CALL

If you receive a questionable call, hang up, and report the call to the SSA’s Office of the Inspector General.

3. DON’T RETURN

Don’t return unknown calls.

4. ASK SOMEONE YOU TRUST

Ask someone you trust for advice before making any large purchase or financial decision.

5. DON’T BE EMBARRASSED

Don’t be embarrassed to report if you shared personal financial information or suffered a financial loss.

6. SHARE THIS

Read and share THIS INFORMATION with friends and family to help protect them. 


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