Woman claims elevator at The Galleria at White Plains has been out of service for a year

Posted: Updated:

A woman says the elevators in The Galleria at White Plains have not been working for some time and that the mall has not done anything to fix it.

Cristiane Bertone brings students with special needs to the mall for weekly trips and says it is a nightmare. She says the center elevator broke a year ago and the one in Sears broke three weeks ago.

Bertone claims the only functioning elevators are in department stores, which don't go to every floor.

Bennett Gershman, a law professor at Pace University, says the Americans with Disabilities Act requires buildings like The Galleria to be accessible.

After filing a complaint Friday, Bertone says the Sears elevator has been repaired, but the most accessible elevator near the center of the mall is still broken.

A Galleria representative explains in part, "The center has been working on a plan for repairs to the Center Court elevator with our elevator service company and the City of White Plains but with a project of this magnitude, repairs have been taking longer than anticipated."

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."