State completes investigation into power companies following 2018 storms

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The state has completed an investigation into power companies after five storms tore through the state last year, each leaving more than 100,000 customers without electricity.

The New York State Public Service Commission completed the year-long investigation and released a report detailing the response and preparation failures by NYSEG, Con-Ed and Orange & Rockland.

According to the report, utility companies provided ineffective communication with customers and public officials, which in effect delayed the ability to respond and restore power in a timely manner. Those companies could be facing penalties as a result.

News 12 spoke to a spokesperson for Orange & Rockland who said improvements have been underway since last year's storms, and they are working with the state to make sure the next storm is well prepared for.

Con-Ed has pledged to improve its own IT system, investing $100 million in strengthening communications delivery as well as removing hazardous trees and recruiting contractor workers during severe storms that affect service in the area.

In the Hudson Valley alone, some residents suffered power outages that lasted a week.

The commission is now working closely with the utility companies who have adopted a joint settlement to ensure an improved infrastructure and up-to-date emergency response plans.

News 12 has reached out to NYSEG for comment.

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