Mom: Disabled son taken on joy ride by Uber driver to boost fare pricePosted: Updated:
A mother says her disabled son was taken advantage of by an Uber driver.
Amy Singer says that the driver took her 24-year-old son, Ian, on a joy ride to boost the price of his fare.
"He hijacked him and basically kidnapped him for two hours,” she says.
Singer says her son ordered an Uber ride on Aug. 31 from his White Plains apartment to his friend’s house in Pleasantville, which should be about 15 minutes.
She says the driver ignored the GPS route on the Uber app so the bill would be higher, keeping her son in his car for an hour and 43 minutes.
The screenshots of the 60-mile trip show the Uber driver drove as far north as Brewster, and then finally worked his way back to Pleasantville, racking up a $90 bill. The same trip home with another driver was $16.69.
After filing a complaint, Uber credited the overcharge and suspended the driver while it investigates. Amy Singer says she doesn't want the driver to ever be able to do this to someone else.
According to Uber's community guidelines, it will deactivate any account or accounts associated with fraudulent activity, which may include deliberately increasing the time or distance of a trip.