Local leaders demand utilities pay for leaving customers without power

Posted: Updated:

Local leaders are demanding that Con Edison and NYSEG pay up for leaving customers in the dark over the past two weeks.

Dermott Whalen, his wife and his 93-year-old mother-in-law went without power in Bronxville for 10 days, waiting for Con Edison to fix the problem.

"We got a room for three nights and we stayed there for the past seven nights," he says.

Whalen says his hotel bill was $1,600, and he believes Con Edison should reimburse him and the rest of their customers for hotel stays they never anticipated taking.

Local leaders are also calling on utility companies to pay up for their inadequate response to the storms.

While Con Edison is offering to pay for customers' spoiled food, Yonkers Mayor Mike Spano is calling on the Public Service Commission to force Con Ed to cover customers' hotel bills and pay them for two days' worth of service fees for every day they were without power.

He also wants explanations about why there weren't adequate crews.

The Westchester County Board passed a resolution Monday night demanding NYSEG and Con Ed reimburse the county for money spent to operate warming centers and pay first responders overtime.

Customers are considering a boycott on their bills.

"I stopped automatic pay, because you know what I am not going to pay these people automatically. I want to hear what they have to say," says Whalen.

The Westchester Board of Legislators is also calling for the resignation of senior management at Con Ed and NYSEG.

Con Edison tells News 12 it will review claims for hotel stays submitted on its website.

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."