Airline turns away passengers at Stewart after flight deemed unsafe

<p>Norwegian Airlines is facing scrutiny after dozens of international passengers in Orange County were turned away from their flight.</p>

News 12 Staff

Aug 30, 2017, 9:12 PM

Updated 2,436 days ago

Share:

Airline turns away passengers at Stewart after flight deemed unsafe
Norwegian Airlines is facing scrutiny after dozens of international passengers in Orange County were turned away from their flight.
Dozens of travelers tried to take advantage of Norwegian Airlines' new discounted international flights at Stewart but were turned away before takeoff.
The airline said 47 people were denied access after an evacuation slide was deployed by mistake, making a full flight unsafe.
Norwegian's cheap flights to Europe have been a huge hit since the airline started flying out of Stewart in June, but accounts of mishaps have some wondering if the airline was ready for the overnight success.
The airline responded by saying in part, “We have unfortunately encountered a number of external issues that have caused our flights to be delayed multiple times. We are fully aware of the inconvenience this has caused our customers, for which we truly are sorry. We are working on ensuring an improved operation at the airport."
Norwegian also foot the bill for new flights, but residents like Patricia Reynolds say the damage is already done.
"Memories are more important than money. It's easy to grab another flight and oh, you lost a day - but when it's a once-in-a-lifetime trip you've planned for months ... it's unfair,” she says.
A representative for Norwegian Airlines says passengers were also compensated for meals and transportation to the airport.


More from News 12
1:29
Elmsford School District addresses elimination of DEI director role

Elmsford School District addresses elimination of DEI director role

2:01
Summer feeling with highs in the 80s tomorrow in the Hudson Valley

Summer feeling with highs in the 80s tomorrow in the Hudson Valley

1:22
Pro-Palestinian protests make their way to SUNY New Paltz campus

Pro-Palestinian protests make their way to SUNY New Paltz campus

0:20
Guy Fieri to host Cinco de Mayo bottle signing event in Yonkers

Guy Fieri to host Cinco de Mayo bottle signing event in Yonkers

0:27
White Plains and Northern Westchester Hospitals given 'A' grades for patient safety

White Plains and Northern Westchester Hospitals given 'A' grades for patient safety

1:33
SUNY officials visit Yonkers to encourage high schoolers to complete financial aid applications

SUNY officials visit Yonkers to encourage high schoolers to complete financial aid applications

Poughkeepsie Police investigate shootings of two teens, shooter at large

Poughkeepsie Police investigate shootings of two teens, shooter at large

0:35
 Woman faces charges in assault incident at Yonkers Montessori Academy

Woman faces charges in assault incident at Yonkers Montessori Academy

1:48
Newburgh charity founder faces federal charges, accused of falsely claiming to be a Purple Heart recipient and stealing from the VA

Newburgh charity founder faces federal charges, accused of falsely claiming to be a Purple Heart recipient and stealing from the VA

0:30
Rockland County's American Eel Project underway

Rockland County's American Eel Project underway

0:41
Sen. Gillibrand announces passage of new bill to fight fentanyl crisis

Sen. Gillibrand announces passage of new bill to fight fentanyl crisis

0:53
Health care workers picket outside Phelps Hospital demanding better conditions

Health care workers picket outside Phelps Hospital demanding better conditions

0:50
Westchester county executive announces $3 million allocated to build affordable housing in Mamaroneck

Westchester county executive announces $3 million allocated to build affordable housing in Mamaroneck

0:33
Changes to recreational striped bass fishing regulations in the Hudson River

Changes to recreational striped bass fishing regulations in the Hudson River

0:39
DEC: Bloomingburg taking ‘corrective action’ to fix major sewage leak into Shawangunk Kill

DEC: Bloomingburg taking ‘corrective action’ to fix major sewage leak into Shawangunk Kill

0:32
Suspect arrested in fatal shooting at unlicensed cannabis store in Mount Vernon

Suspect arrested in fatal shooting at unlicensed cannabis store in Mount Vernon

0:20
Arrest made in Spring Valley stabbing case

Arrest made in Spring Valley stabbing case

0:31
Putnam County man killed in crash following pursuit

Putnam County man killed in crash following pursuit

0:51
Westchester County allocates $3 million for affordable housing in Mamaroneck

Westchester County allocates $3 million for affordable housing in Mamaroneck

2:07
Traffic Alert: Speed limit reduced to 25 mph in White Plains

Traffic Alert: Speed limit reduced to 25 mph in White Plains