There's a call for change from Hudson Valley residents who haven't seen their loved ones at rehab centers since the COVID-19 shutdown started.

Janet Bedin, from Rye, says she just wants to hug her older brother Lex, who has Asperger's syndrome. He's been living at Sprain Brook Manor Rehab for the past several months.

"His screaming, which has gotten worse, is so blood curdling and I know he hasn't had any contact with anybody so I need to see him and hug him and hold him," says Bedin.

The rehab center has set up phone, video and window visitations for residents and loved ones, but rehab centers can't allow visitors inside due to state coronavirus guidelines.

Bedin says there should be exceptions.

"I'm COVID negative. I should be able to see my brother with protective gear, as workers who go in and have their temperatures taken...family members who are ill need the love of family. We are their advocates," she says.

Sprain Brook Manor released a statement saying, "We at the facility are very much looking forward to a time where we can safely and appropriately allow for visitation inside the facility itself It is imperative we continue to follow the protocols and regulations outlined by the CDC, CMS, NYS DOH and local regulatory authorities."

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