Woman looks for answers 1 year after Costa Rica plane crash killed 5

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SCARSDALE -

A Scarsdale woman says she still does not know what happened a year after her family lost five members in a Costa Rica plane crash.

As News 12 reported, authorities said 10 U.S. citizens and two Costa Rica residents were killed when the plane crashed in Guanacaste in northwest Costa Rica shortly after takeoff on New Year's Eve last year. Among those on board were Bruce, Irene, Zachary, William and Matthew Seinberg.

Dianne Steinberg says through all of the pain and sorrow over the past year, those left to grieve still do not have much closure.

"Of course we want answers. My daughter is going nuts without the answer," says Steinberg.

A preliminary NTSB report originally said the Cessna 208 aircraft struggled to take off due to strong winds and a mechanical failure. The report then says the plane failed to turn out to sea and headed straight for a mountain before plunging into the rainforest.

MORE: Services set for Scarsdale family killed in Costa Rica plane crash  |  Grandmother recalls Scarsdale family killed in Costa Rica plane crash 

News 12 reached out to the NTSB, but a recorded message said it was closed due to the government shutdown.

Nature Air, the airline that operated the flight, was grounded indefinitely by Costa Rican authorities, with a message on its website claiming it is working to recover operations. Its phone number was out of service.

Dianne Steinberg says she planned to light five candles Monday night and watch the ball drop in hopes of a better 2019.

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