Lawmakers: Cashless toll system needs to be fixedPosted: Updated:
State Sen. David Carlucci and Assemblyman Tom Abinanti are accusing Conduent, the company that runs the cashless tolling system, of blacking out certain pages of its contract with the New York State Thruway Authority and not taking responsibility for those who have been slapped with unfair toll bills, penalties and extra fees.
Tedd Cuttitta says his drive from New City to parts of Westchester County over the Gov. Mario Cuomo Bridge without an E-ZPass is bankrupting him.
"By the time you see the bill, you're already into the penalty zone,” says Tedd Cuttitta about the controversial cashless tolling system.
The problem for Cuttitta isn't so much the tolls but the penalties. Hundreds of commuters say they have a similar story. Cuttitta says he would rather have the regular toll system back and deal with a couple of traffic headaches than pay thousands of dollars in fines to the Thruway Authority.
The lawmakers say Gov. Cuomo's cashless toll system is here to stay, but it just needs to be fixed.
"Now it's on his radar screen,” says Abinanti.
In a statement to News 12, the Thruway Authority says Conduent has been and will continue to be penalized financially each and every time they underperform.