Hefty fee after water bill error shocks Peekskill residents
A number of Peekskill homeowners say they were surprised and shocked after receiving a water bill for thousands of dollars.
Peekskill homeowner Felix Perez says the city offered him brand-new water meters, and then he got a bill for thousands of dollars.
It seems the city was half through swapping out the old water meters when it discovered some of the old meters had been under-billing their customers for years. The city sent those residents retroactive bills.
Perez believes the city should eat the cost because the mistake was theirs.
"If the meters were defective for 20 years, why should homeowners who weren't waiting for a $2,000 bill be now charged and forced to pay that kind of a bill?" he asks.
City leaders say they changed 2,500 meters and only 10 were hit with retroactive billing. They say under the law, customers are responsible for water they use.
Peekskill City Manager Richard Leins is inviting any customer with a problem to come to City Hall so they can work it out. He does insist that paying their bills is their responsibility.
Peekskill officials say they have another 2,500 water meters to replace. As of now, they are not anticipating having to retroactively bill anymore customers.